BT Redcare

BT Redcare offers a secure form of Alarm Monitoring.

BT Redcare is the largest supplier of alarm signalling services for security and fire in the UK. It was established over thirty years ago, and works with both the business and domestic markets.

The BT Redcare Network has 99.997% reliability and is a dedicated network developed for security alarm and fire alarm signalling.

Redcare signalling fitted by Marlowe Fire & Security provides a signal from a customer’s premises to our Alarm Receiving Centre (ARC).

We monitor the signal 24 hours a day and, when necessary, alert the customer, nominated persons, police and fire services.

The result is continuous protection of your property, every second of the day, 365 days a year.

The system transmits a continuous signal on a standard telephone line, which can also be used for voice and broadband services, to prevent alarm systems being defeated by the line being cut.

Redcare works below the voice frequency spectrum on a phone line in order to avoid interference with calls or broadband, which uses frequencies above the voice spectrum.

Other versions also use GSM (mobile) as a backup to the main phone line or can function using either wireless (2G/3G mobile data) or IP as the primary connection all backed up by an alternative signalling path. These 2G/3G and IP offerings are marketed by Redcare under their Secure product range.

BT Redcare fire and security product have insurer-endorsed LPS 1277 third-party certification.