Payroll Processing Manager

  • Job Title : Payroll Processing Manager
  • Position Reports to : Financial Controller
  • Contact : recruitment@marlowe-group.com
  • Based : Salford Quays, Manchester

Job Purpose Summary

Working within the Finance Department, this role is primarily responsible for the co-ordination and administration of the timely and accurate delivery of payroll covering approximately 400 employees.  Additionally, the payroll processing manager is responsible for the monthly reconciliation of all payroll related balance sheet control accounts –  PAYE, Pensions etc.

Key Responsibilities & Accountabilities

  • End to end processing of company payroll on a monthly basis
  • Maintain and update the payroll records and payroll spreadsheets
  • Working with departmental managers ensuring all up to date payroll information and the correct documentation has been received on a monthly basis
  • Preparation and completion of payroll related reports
  • End of year processing and reconciliation including payment summaries (P60s/P11D’s)
  • Completion of month end tasks including;
  • Complete P45 for leavers
  • Send FPS (Full Payment Summary) to HMRC
  • Reconcile the payroll reports back to the PAYE/NI submissions each month
  • Print /save reports for the period and to update payments file
  • Employment Payment summary (EPS) must be sent to HMRC on a monthly basis
  • Enter all new starters/ leavers in the month onto NEST pensions scheme via Website
  • Produce Pension Reports and upload into NEST to process the DD
  • Reconcile the pension reports to the DD request from NEST and investigate any discrepancies
  • Prepare and send electronic payslips on a monthly basis
  • Prepare a listing of all AOE’s each month together with payment details for repayment
  • Reconcile all payroll related balance sheet accounts at the end of each month (AOE, PAYE, Advances etc.)
  • Perform an audit of all variable commission & bonus payments paid each month
  • Responding and solving first line employee queries regarding payroll
  • Process leavers and all administration in relation to leavers in SAGE & Portal
  • Control of payroll related HR paperwork
  • Correspondence in relation to changes in payroll and deductions
  • Ad hoc Payroll duties / projects as and when necessary
  • The role has no direct reports

Person Specification

  • End to end payroll processing administration experience
  • SAGE 50 payroll experience desirable
  • Numerate with excellent excel & data entry skills
  • Excellent communication and interpersonal skills
  • Excellent attention to detail
  • Working Knowledge of Pension/Taxation/P11D schemes is essential
  • Ability to work to deadlines with minimum supervision
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Project Engineer

  • Job Title : Project Engineer
  • Position Reports to : Project Manager
  • Contact : recruitment@marlowe-group.com
  • Based : Risley, Derbyshire – National

Job Purpose Summary

To technically engineer / install and manage small and large projects across the Marlowe portfolio whilst controlling and planning the projects and commissioning works. Liaise with key clients to ensure programme deadlines are achieved whilst maintaining profitability, Health, Safety and quality to company requirements.

Key Responsibilities & Accountabilities

  • Ensure project are delivered on time and within budget
  • Ensure project is on programme
  • Process cost sheets to purchasing department
  • Plan and control labour and materials required to deliver the project
  • Ensure all engineering paperwork is allocated to the engineers and following project completion ensure commissioning completed correctly
  • Provide technical expertise as required on projects as required
  • Attend site meetings as required
  • Line management of engineers and sub contractors as assigned, including management of employee
  • Managing job profitability of assigned projects and reporting into the project manager
  • Controlling all aspects of health and safety on sites
  • Carry out installation and commissioning of systems and minor works when required
  • Ensure the maintenance of Marlowe quality and HSE standards

Person Specification

  • Required:
  • Must be prepared to work anywhere at any time to ensure the project is complete following all Marlowe health and safety guidelines, who can work under pressure and works well in a team environment or on their own
  • Desirable:
  • A driven and enthusiastic individual that relish’s a challenging environment must have good communication skills and technical knowledge of Major systems and projects
  • A minimum of 5 years’ experience in the fire and security Industry with experience of engineering projects across single and multiple site locations
  • Demonstrable technical experience with good interpersonal skills
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Project Manager

  • Job Title : Project Manager
  • Position Reports to : Senior Project Manager
  • Contact : recruitment@marlowe-group.com
  • Based : Risley, Derbyshire

Job Purpose Summary

To support the Senior Projects Manager in processing installation files to a high standard, ensuring a professional service at all times. Liaising with the purchasing department and client to ensure projects are completed within the time frame allocated, and to assist other Project Mangers in their day to day tasks as and when required.

Key Responsibilities & Accountabilities

  • Contract review of all project files
  • Ensure projects come in on budget and time
  • Processing Cost Sheets to purchasing department
  • Processing POs for sub-contract labour
  • Liaising with client and engineers and sub-contractors reference start dates
  • Chasing handover paperwork from engineer & sub-contractors
  • Daily database management, i.e. workbank
  • To attend site meetings when required
  • Any other duties commensurate with your skills and experience

Person Specification

  • Experience in a similar role
  • A good understanding of construction contracts and there administration
  • Excellent management and computer skills with Microsoft Excel, Word, and PowerPoint
  • Customer focused with the ability to resolve customer queries
  • Capable of working effectively under pressure in a deadline driven environment
  • Professional with excellent communication, admin and people skills
  • Strong organisational skills
  • The ability to handle multiple priorities with a structured approach
  • The ability to handle multiple priorities with a structured approach
  • The ability to work independently and a desire to learn
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Commissioning Engineer

  • Job Title : Commissioning Engineer
  • Position Reports to : National Installation Manager
  • Contact : recruitment@marlowe-group.com
  • Based : Home Based – Covering UK

Job Purpose Summary

A self motivated Commissioning Engineer role working as part of a team in local and national locations within the UK, the position will involve working closely with the Management Team on all projects from inception through to completion on CCTV, Access Control, Intruder and Fire Alarm Systems.

Key Responsibilities & Accountabilities

  • An all round knowledge of CCTV/Fire/Intruder/Access systems
  • Conversant with current industry standards and able to commission multi disciplined systems
  • Ability to work closely with sub-contract labour and onsite clients
  • Self motivated and able to organise workload, with the ability to work on own initiative
  • Available for out of normal hours and to work away for short periods, overtime is expected to be done when available
  • To undertake small works as required and return completed engineer job packs in a timely manner
  • Weekly time sheets to be filled in an uploaded via the Employee Portal each Monday for the previous week
  • Expenses and Mileage uploads to be completed via the Employee Portal each Month
  • Responsibility to carry out the engineering commissioning of projects through to completion in line with standards
  • Provide technical expertise on commissioning projects as required
  • Completion of project documentation in line with Marlowe quality and HSE standards

Person Specification

  • Technical background in the electrical / electronic industry with good PC skills
  • Personality - Energy, Drive and Enthusiasm
  • Good all round knowledge of Fire and Security Systems with electrical/electronic experience
  • Experience with front line customer contact preferred
  • Excellent organisational skills
  • Be able to conduct themselves in a Professional manner
  • Be able to deliver exceptional customer service
  • Must be able to perform well when working alone and as part of a team
  • Full Driving Licence required
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Business Unit Manager

  • Job Title : Business Unit Manager
  • Position Reports to : Operations Director
  • Contact : recruitment@marlowe-group.com
  • Based : Manchester Office - National travel may be required.

Job Purpose Summary

To be responsible for the delivery of all Fire Risk Assessments, Mechanical & Extinguisher Maintenance through a team of qualified specialists working across the UK.

Key Responsibilities & Accountabilities

  • Lead & manage a team of specialist Engineers & Fire Risk Assessors nationally
  • Ensure content and format consistency and quality of FRA Reports
  • Ensure selection and use of appropriately qualified, certified and experienced Assessors for all FRA tasks
  • Achieve and maintain SP205 & SP101
  • Work with other Departments to ensure compliance opportunities from FRAs are captured and reviewed with the client
  • Ensure annual Fire Extinguisher maintenances are completed in the month due
  • Ensure that all Extinguisher reactive calls are promptly resolved
  • Assist with the management of subcontractors and suppliers as and when required
  • Work alongside the Operations Manager to assist with fire compliance across all the fire disciplines within the business
  • Grow the FRA business – maximise the potential use of internal resources for FRA delivery
  • Drive the training and development of the FRA and Extinguisher teams
  • Develop an Extinguisher training capability and roll out to customers
  • Conduct monthly service delivery meetings with all direct reports
  • Maximise results and performance using company incentive scheme to support this
  • Attend Customer Meetings to resolve issues and deliver maximum results
  • Attend internal monthly sales meetings across the division to promote FRAs & Extinguisher work

Person Specification

  • Essential:
  • Personality – Energy, Hardworking & Enthusiasm
  • Experience of managing a team of specialists nationally
  • BAFE accredited
  • Quality Management Accreditation - Member of PCQI – CQ I ( Chartered Quality Institute)
  • P&L responsibility
  • Full clean driving licence
  • Strong knowledge of BS5306
  • Strong project management and leadership skills
  • Confident with figures, collecting, analysing, interpreting and reporting data
  • Strong IT skills e.g. Microsoft Excel, Word, Office, etc.
  • Desirable:
  • C4W expertise
  • IOSH Managing safely
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Core Sales Account Manager

  • Job Title : Core Sales Account Manager
  • Position Reports to : Core Team Manager
  • Contact : recruitment@marlowe-group.com
  • Based : Home Based Covering Newcastle Area

Job Purpose Summary

To professionally represent the Company’s brand and successfully sell the Company’s Security products within an allocated geographical area, ensuring achievement of an agreed target. Industry Experience is required.

Key Responsibilities & Accountabilities

  • To prospect for new customers
  • To attend Sales appointments to sell the Company’s products and services
  • To focus on customer retention to reduce “lost custom”
  • Collate appropriate information and ensure all correct documentation utilised
  • To provide reports as required
  • To represent the Company in a professional manner at all times
  • The constant attainment of agreed targets
  • To conduct fire & Security audits at clients premises and generate recommendations

Person Specification

  • Professionalism
  • Customer focused
  • Excellent communication skills
  • Adaptability
  • Attention to detail
  • Drive and creativity
  • Approachable friendly personality
  • Background in Fire and / or Security industry
  • Basic technical knowledge of Fire / Security Products and Systems
  • Appropriate business attire at all times
  • To create a professional impression at all times (internally & externally)
  • A positive approach to all situations
  • Be respectful to others – customers, colleagues, Managers, Directors
  • Commitment to deliver as expected
  • A key element of the role is to have PRIDE:
  • Proven (Ability/track record)
  • Respectful
  • Innovative
  • Decisive
  • Enthusiastic
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Graduate Trainee – Recruitment Coordinator

  • Job Title : Graduate Trainee – Recruitment Coordinator
  • Position Reports to : Head of HR
  • Contact : recruitment@marlowe-group.com
  • Based : Salford Quays

Job Purpose Summary

Marlowe is an AIM-listed company formed to create sustainable shareholder value through the acquisition and development of businesses in the outsourced business service sector with a focus on those that provide critical asset testing, inspection & maintenance services in the UK.  We are currently focused on fire protection, security systems, water treatment and air quality services – which are essential to our customers’ operations

Marlowe Critical Services are currently hiring a Recruitment Co-ordinator to join our innovative and busy HR and L&D team in an exciting time of growth and expansion. The successful candidate will be coordinating the fast paced recruitment process from placing job adverts, headhunting talent and conducting telephone interviews. You will also need to liaise with agencies to support in filling the more technical roles within our group of companies.

This is an excellent and fast track opportunity for the successful candidate to progress their career in talent and resource management and have the passion and enthusiasm to champion the recruitment service and the way we deliver this to our stakeholders, whilst continually looking for ways to improve.

 

Key Responsibilities & Accountabilities

  • To act as the first point of contact for any recruitment queries across the Group, delivering an exceptional recruitment service to all team members
  • Manage and improve recruitment length consisting of age of vacancies through to successful appointment
  • Maintaining the Recruitment Inbox, screening high volumes of CV applications and shortlisting CVs working in conjunction with the relevant Recruiting Manager
  • Responsibility for the recruitment cycle from the creation of Job Descriptions, advertising (internally and externally), sourcing and competency based interviewing to the on boarding of all successful candidates
  • Produce a monthly report for HR Director based on recruitment activity/spend etc ensuring a high degree of accuracy
  • Implementing necessary changes to the Recruitment Policy and updating all team members accordingly
  • To conduct telephone interviews and arrange interviews with the Recruiting Manager, providing feedback to both successful and unsuccessful candidates
  • Develop and maintain effective working relationships with external agencies producing a Preferred Supplier List
  • Work alongside the Learning & Development Specialist to continually improve the on boarding process
  • Proactively source candidates through a variety of methods including; headhunting, social media, referrals and Job Board CV Database searches
  • Maintain a future talent pipeline to suit the business requirements.
  • The ability to manage numerous live vacancies whilst working to tight deadlines.

Person Specification

  • Required:
  • Personality – Energy, confident and focused
  • Analytical and flexible
  • High attention to detail
  • Professional in approach
  • Skilled in Excel and PowerPoint
  • Ability to work in a fast paced environment and under pressure
  • Excellent communication and organisational skills
  • Ability to prioritise workload on a daily basis and work to strict deadlines
  • Desirable:
  • Educated to degree Level
  • 1-2 years experience of working within Recrutiment or HR in SMEs
Apply Now

Customer Support Advisor – Salford Quays

  • Job Title : Customer Support Advisor – Salford Quays
  • Position Reports to : Customer Support Lead
  • Contact : recruitment@marlowe-group.com
  • Based : Salford Quays

Job Purpose Summary

Act as single point of contact for customers and provide administrative support for your accounts from end to end. The role requires a proactive approach and excellent personal interaction with all departments within the business.

Key Responsibilities & Accountabilities

  • Retrieve all phone and email messages and process accordingly
  • Dealing with specific account contracts
  • Produce and maintain client specific maintenance schedules and upload charges
  • Update client portals and help desks in line with specific account instructions
  • Processing of orders to ensure all work is carried out and invoices
  • Proactive approach to management of customers work load
  • Cost & Close all jobs for invoicing in accordance with customer requirements
  • Review and respond to invoice queries
  • Liaise with all internal teams to ensure effective response to customers and work completed within SLA
  • Submission of customer reports where required
  • Effective communication with internal and external customers

Person Specification

  • Personality – Energy, Drive and Enthusiasm
  • Good telephone manner with colleagues and customers
  • Ability to work in a team and on own initiative
  • Previous customer service experience
  • Attention to detail
  • Good team player
  • Be respectful to others – Customers, Colleagues, Managers, Directors
  • Excellent time management and communication skills
  • Self motivated
Apply Now

Bid & Marketing Coordinator – Salford Quays

  • Job Title : Bid & Marketing Coordinator – Salford Quays
  • Position Reports to : Divisional Commercial Director
  • Contact : recruitment@marlowe-group.com
  • Based : Salford Quays

Job Purpose Summary

 

Marlowe Fire & Security are currently hiring a Bid & Marketing Coordinator to join our innovative and busy Bid & Marketing team in an exciting time of rapid growth and expansion.

The purpose of the role is to support the Division’s Bid and Marketing strategy, establishing the brand and supporting in the acquisition of business transformational maintenance and monitoring sales.

The role will include support in the generation and delivery of specific marketing campaigns and initiatives, while assisting in the development of all vertical sector business development campaigns and bid activity.

The ideal candidate will possess a keen eye for detail, creative writing skills, excellent time management, a can do, self motivating attitude and works well in a team. This is an excellent and fast track opportunity for a recent Graduate with a passion for Bids and Marketing to progress their career in areas including but not limited to marketing, copy writing, bid management, estimating, sales strategy and business development.

Key Responsibilities & Accountabilities

  • Bid Management:
  • Work alongside the Bid Manager and Business Development Team to generate and win new business
  • Professionally source opportunities
  • Accurately complete pre-qualification questionnaires and approved supplier questionnaires
  • Support in generating quality and commercial (costing) responses to tenders and proposals
  • Maintain and continuously develop a ‘Tender Library’ of key company information
  • Dealing with any ad hoc project or duties the Bid Department considers reasonable
  • Marketing:
  • Internal and External Comms Delivery
  • Campaign development and delivery
  • Input on websites, social media, SEO and PPC
  • Support and development of brand collateral
  • Graphic Design support and input on creatives
  • Support on corporate event management
  • Undertake extensive market research to influence strategy
  • Enforcing brand guidelines, communication policies and procedures
  • Portal development

Person Specification

  • Required:
  • Willingness and ability to learn
  • 2:1 or Higher Degree in relevant / transferable subject
  • Good excel skills with the ability to quickly learn advanced estimating techniques
  • Excellent communication skills (particularly written prose)
  • Energy, Drive and Enthusiasm
  • A good work ethic
  • Experience of managing multiple projects with time-critical deadlines
  • Ability to persuade, influence and challenge in a constructive manner and identify appropriate solutions
  • Understanding of commercial b2b sales process and marketing
  • Strong organisational skills and attention to detail
  • Confidence to work with Senior Managers
  • Proficiency with all Microsoft Office applications
  • Strong administration skills
  • Capable of working on own initiative
  • Desirable:
  • Advanced excel skills
  • Experience of Adobe Photoshop / Adobe Illustrator / Adobe InDesign and/or similar design packages
  • Previous experience of WordPress or similar website management tool
  • Proficient use of social media
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Fire & Security Service Engineer – Vacancies in Manchester, North & West London, Lincoln, Dorchester, Sheffield, Derby, North Wales and Guildford

  • Job Title : Fire & Security Service Engineer – Vacancies in Manchester, North & West London, Lincoln, Dorchester, Sheffield, Derby, North Wales and Guildford
  • Position Reports to : Lead Engineer
  • Contact : recruitment@marlowe-group.com
  • Based : Home Based

Job Purpose Summary

A self managing multi disciplined Fire and Security Service Engineer role to cover the designated areas within the designated region. The role of a multi disciplined Fire and Security Service Engineer is to respond to call outs, install, service and maintain CCTV, Access Control, Intruder and Fire Alarm Systems. To work as a team with colleagues, Lead Engineers and Regional Service Managers to enhance the Company’s reputation with regards to quality and customer service.

Key Responsibilities & Accountabilities

  • Maintain Fire and Security Systems in line with current standards and customer requirements
  • Respond to demand service calls on all types of fire and security systems in line with current standards and customer requirements
  • Plan and implement routine and demand call visits for your area
  • Effectively communicate with our customers to ensure a full understanding
  • Able to work on own initiative
  • Be responsible for the management and security of own equipment stock in an efficient and economical manner by determining stock levels in relation to work activities and ordering stock items as and when appropriate
  • Attend training sessions as required and identify and communicate with Line Manager any personal training and development needs
  • Assist colleagues as and when required
  • Hold a full Driving Licence
  • Hold a valid Passport (Current)

Person Specification

  • Personality – Energy, Drive and Enthusiasm
  • Technical background in the electrical / electronic industry
  • Good all round knowledge of Fire and Security Systems
  • Experience of front line customer contact preferred
  • Excellent organisational skills
  • Professional and presentable at all times
  • Be able to deliver exceptional customer service
  • Must be able to perform well as an individual as well as part of a team
  • ACE – Attitude, Commitment & Effort key to progression
Apply Now