In 2007, Marlowe Fire & Security were awarded the planned preventative and corrective maintenance contract of Fire Alarm System for two Regions of the National Probation Service estate managed by Interserve FM.
In 2011, following continued contract performance and a successful, competitive tendering exercise, we expanded the contract to provide planned preventative and corrective maintenance and installation services of all fire life safety and security systems across the 3 Regions of the national Ministry of Justice and Home Office estate.
SUMMARY OF SERVICES: Planned and reactive maintenance, installation, remote alarm monitoring and provision of fire risk assessments
SOLUTIONS: CCTV systems, intruder alarms, fire detection, access control, portable fire extinguishers and suppression systems
CONTRACT START/END: 2007 – ongoing
GEOGRAPHY: Mainland UK
NO. SITES: 1,500
We operate staged response times ranging from 2 – 24 hours based on the severity of the fault found on any given system and the interruption and inconvenience it causes to ensure the business operations of this essential Government Department are never interrupted.
During the contract period, we have carried out many major upgrades and new installations of the existing systems.
Success in the delivery of the Home Office contract has led to a partnership with Interserve which has resulted in the award of several other prestigious Government contracts including DEFRA and the Environment Agency.
In 2013/14, we identified an innovative cost and security benefit available to the Home Office and proposed they standardise their intruder alarm, monitoring device towards a dual path, future proof solution. Demonstrating the year 1 cost efficiencies the upgrade program offered, we successfully undertook the upgrade across c. 400 sites within a 4 month period.