Customer Charter

Our Purpose

To be your expert and trusted advisor in fire protection and security. Delivering innovative solutions and a world class service.

Our Mission

To protect what matters, people, property and peace of mind.

Our Vision

Engaged Employees
Delighted Customers
Safe and Secure Environments

Our Promise

Your Assurance

If we do not deliver on our promise please email the Customer Support TeamĀ or complete and submit our Customer Feedback Form.

Your enquiry will be acknowledged immediately and we promise to investigate and resolve your issue within 5 business days.