We maintain excellent relationships with all major manufacturers of fire life safety and security systems to support the wide variety of installation and maintenance contracts we deliver
Our Supply Chain Partners provide us with reduced lead times, competitive pricing, enhanced technical support and extensive product training for our Engineers, Designers and Customers alike.
Our relationship with suppliers in comparison to other competitors is differentiated by both the length of engagement and the recognition of specific people embedded within these manufacturers, harnessing a unique and personable working relationship.
To support the mitigation of defects, our Stores Department inspect products initially with defective goods immediately returned, and our engineers will inspect and test each new product to ensure they are not defective once installed.
Through mutual understanding with our long-standing suppliers, replacement goods can be received prior to the receipt of the returned defective products; ensuring defects are rectified as promptly as possible.
All operatives hold an extensive van stock that is bespoke to the systems installed throughout their specific area of delivery. Van stock is reviewed following the award of any major contract to ensure it matches the specific requirements of our customers, ensuring that all common parts are available immediately for a first time fix.