Fire & Security Service Engineer – Hemel Hempstead

Full Time
Posted 3 months ago

Job Title: Fire & Security Service Engineer

Position Reports to: Regional Service Manager

Based: Home Based, Covering Hemel Hempstead & Surrounding Areas

Job Purpose Summary

A self managing multi disciplined Fire and Security Service Engineer role to cover Hemel Hempstead and surrounding area. The role of a multi disciplined Fire and Security Service Engineer is to respond to call outs, install, service and maintain CCTV, Access Control, Intruder and Fire Alarm Systems. To work as a team with colleagues, Lead Engineers and Regional Service Managers to enhance the Company’s reputation with regards to quality and customer service.

Key Responsibilities & Accountabilities

Maintain Fire and Security Systems in line with current standards and customer requirements
Respond to demand service calls on all types of fire and security systems in line with current standards and customer requirements
Plan and implement routine and demand call visits for your area
Effectively communicate with our customers to ensure a full understanding
Able to work on own initiative
Be responsible for the management and security of own equipment stock in an efficient and economical manner by determining stock levels in relation to work activities and ordering stock items as and when appropriate
Attend training sessions as required and identify and communicate with Line Manager any personal training and development needs
Assist colleagues as and when required
Hold a full Driving Licence
Hold a valid Passport (Current)

Person Specification

Personality – Energy, Drive and Enthusiasm
Technical background in the electrical / electronic industry
Good all round knowledge of Fire and Security Systems
Experience of front line customer contact preferred
Excellent organisational skills
Professional and presentable at all times
Be able to deliver exceptional customer service
Must be able to perform well as an individual as well as part of a team
ACE – Attitude, Commitment & Effort key to progression

Job Features

Job CategoryOperations

Apply Online

A valid email address is required.
A valid phone number is required.

I consent to the use and processing of my personal data relating to my application.

As part of the recruitment process, we collect and process personal data when you send your CV or a job application. Please do not submit such Personal Information to us if you do not wish us to collect it. To learn more about how we comply with GDPR and, as a result, care for the security and privacy of personal information supplied to us by yourself please read our Privacy Policy. You can unsubscribe from email at any time, simply email