Job Title: Integration System Specialist

Reports to: Integration Manager

Based: Home Based

Job Purpose Summary

Due to company growth, we are looking for an Integration Systems Specialist to work closely with both the IT & Integration team to make improvements to the business in relation to IT Systems and usage, with a specific focus on CASH4Windows system.

Key Responsibilities & Accountabilities

Duties will include but are not limited to:

• Training employees on CASH4Windows across all Fire Division Businesses within the group.
• Project Management and training of all divisional systems to adhere to divisional structure.
• Identifying and delivering divisional alignment projects and strategies as agreed with the wider divisional team.
• Writing clear and comprehensive documentation to support and deliver new systems / technologies and identified training initiatives.
• Extracting and presenting data from the Group’s core business systems and analysis of that data to support revised business practices.
• Supporting users across the group with the implementation of new information systems.
• Providing competent support and advice to stakeholders across the business.
• Monitoring and reviewing project performance, raising any potential areas of concern.
• Communicating acquisition and integration information both externally to customers and internally to all businesses to best support the smooth integration of a business.
• Designing and delivering integration Project Management plans.

Person Specification

We are looking for someone who has the energy, drive and enthusiasm to succeed in this role. Our ideal candidate has:

• Excellent working knowledge of Microsoft Access.
• Knowledge of CASH4Windows.
• Experience in Excel and office solutions to deliver reporting requirements.
• A good eye for detail and attention to detail when performing data analysis.
• Excellent documentation skills, both IT and business process documentation.
• Excellent training skills and the ability to create, design and deliver multi-user classroom sessions.
• Experience of supporting users within a Microsoft technology environment.
• Clear and confident communicator, effective team player and able to work with end users with varying IT abilities.
• Demonstratable initiative and discretion in handling complex, sensitive and/or confidential information.
• A full driving licence is desirable as their may be requirements to travel to other group locations.