Learning & Development Admin Assistant – Apprenticeship

Full Time
Greater Manchester
Posted 3 weeks ago

Job Title: Learning & Development Admin Assistant – Apprenticeship

Reports to: L&D Manager

Based: Salford Quays, M50 2GT

Salary: £11,000 per annum (Apprenticeship)

Job Purpose Summary

Due to company growth, we now have the opportunity within our HR team for an apprentice Learning & Development Admin Assistant. The successful candidate will complete Business Administration Apprenticeship Programme whilst taking on responsibility for all administration within the L&D department.  

Key Responsibilities & Accountabilities

  • Delivering a first-class customer service to all of our internal customers, ensuring all contact/queries are responded to in a timely manner.
  • Building strong relationships with our internal customers, learning about the business and understanding the training needs that are required within different departments.
  • Coordinating internal and external training course and working closely with external training providers, building good rapport and becoming the go-to contact for queries.
  • Updating training records for all colleagues and supporting in the delivery of the training section of our HR Information System.
  • Maintaining all L&D systems with the most up to date information.
  • Administering learning platforms.
  • Creating reports using date from L&D systems for individual departments and supporting the L&D board report submission.
  • Raising purchase orders and being responsible for invoice queries.
  • Administering and keeping the Apprentice Levy post up to date.
  • Managing the training inbox, post and ensuring all communication is responded to in a timely manner.
  • Setting up training environments.
  • General administration tasks and ad hoc projects where required.

Person Specification

We are looking for someone who is keen to learn and develop within a fast paced, busy team environment. Our ideal candidate has:

  • A good written and verbal communicator.
  • Excellent attention to detail in all written work.
  • Strong organisational skills and the ability to effectively prioritise their workload.
  • The ability to work independently and as part of a team.
  • Good IT skills, proficient in Microsoft Office, particularly Excel, Outlook and PowerPoint.
  • A strong work ethic.

Job Features

Job CategoryHR

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