We are excited to be taking part in National Customer Service Week, starting on Monday 7th October.
National Customer Service Week is a week long opportunity to raise awareness of customer service and the vital role it plays in successful business practice and the growth of the UK economy.
The themes are as follows:
Monday – Insight: Knowing your customer and how to deliver to them
Tuesday – Capability & Skills: Identifying and nurturing customer service skills in your organisation
Wednesday – Recognition: Celebrate your customer service heroes
Thursday – Leadership: Championing customer service in the boardroom
Friday – Trust: Building brand reputation and trust by delivering on promises
Find out more at https://www.instituteofcustomerservice.com/events/ncsw