National Customer Service Week

We are excited to be taking part in National Customer Service Week, starting on Monday 7th October.

National Customer Service Week is a week long opportunity to raise awareness of customer service and the vital role it plays in successful business practice and the growth of the UK economy.

The themes are as follows:

Monday – Insight: Knowing your customer and how to deliver to them

Tuesday – Capability & Skills: Identifying and nurturing customer service skills in your organisation

Wednesday – Recognition: Celebrate your customer service heroes

Thursday – Leadership: Championing customer service in the boardroom

Friday – Trust: Building brand reputation and trust by delivering on promises