Caring for your Compliance
The UK Healthcare sector comprises both Public (NHS) and Private Care providers and is a large and complex market to operate within.
We recognise the specialist requirements of the healthcare sector and understand the importance of providing a high level of service without compromising or disrupting patient care and the day to day running of the environment.
Working within your highly demanding environment, protecting both your patients/residents and staff from harm is our mission.
We are experienced in delivering a compliant solution to:
Private Residential Healthcare Providers
Hospitals
Nursing/Care Homes
Our extensive range of certification and accreditation provides our Healthcare Sector customers the confidence they require when selecting a service provider to ensure the integrity of their estates and the safety of their patients and staff.
Marlowe Fire & Security has been successful in securing a place on the esteemed NHS Shared Business Services (NHS SBS) Framework, which means we are now listed among a select preferred and prequalified shortlist of approved suppliers.
All operational employees, whether providing design and installation or service and maintenance, are sensitive to the specialist environment of a Healthcare organisation.
We ensure that all staff are fully vetted and undertake appropriate risk assessments and Customer Care training to work around vulnerable people.
CUSTOMER TESTIMONIALS
"Marlowe Fire & Security have done a fantastic job and have certainly gone ‘the extra mile’ in their work. There was minimal disruption in the home during the installation and the wiring has been concealed by the professionalism and the attention to detail of the Engineers who are great assets to your Company. We now have a modern addressable system in place that we are delighted with and it complies with all the legislation and makes the home a far safer place for our residents to live and our staff to work."
"I would like to take this opportunity to thank you all for your joint efforts and delivery this stunning project, the quality achieved meant we had a perfect delivery, we were reliant on you to achieve this and have received huge thanks from the main contractor and the client team. I am personally grateful to you all, thank you!"
"Just to confirm that the work to connect our fire alarm to the monitoring station has been completed and we've carried out a test to confirm that it's working. I also just want to say that I've been very impressed with the service from both yourself and the engineer who carried out the work today to rectify the work that should have been completed when the original job was done. He is a credit to your organisation. Thanks for all of your help too."
"I would like you from the top of your business to congratulate our Marlowe Fire & Security Account Management and Project Delivery Team for providing support to the site due to an issue not relating to the kit installed by Marlowe Fire & Security. The reaction and dedication shown by your team is nothing short of outstanding. I wanted to say a big thank you for the professional approach and team work shown by all."
"I would like to pass on my thanks and compliments for the recently completed works at Site. You may recall that the work was proposed following a complaint to our Chief Executive and Marlowe responded very quickly to arrange a quote and carry out the installation."