COMPLY – Service & Maintenance

Ensuring your compliance is our primary concern.

We provide regular planned preventative service and maintenance visits and inspections in accordance with the latest British Standards to ensure your systems integrity and your compliance to relevant legislation.

All Fire Alarm System management can be enhanced by using Marlowe Compleye, our cloud hosted fire alarm portal that connects to your fire alarm system to make it easy for you to access, manage and control the performance of your fire alarm system at any time and from anywhere. Also provides compliance to BS 8644-1 ‘Digital Maintenance of Fire Safety Information’ with instant access to digital service records.

Operating nationally, our Service Engineers are strategically placed throughout the UK to enable servicing efficiencies and a cost effective solution.

Request a Maintenance Visit

You can now request a date for your next maintenance visit using our online form. Simply complete the form and one of our Advisers will be in touch to confirm your appointment.

In addition, we provide comprehensive Fire Risk Assessments in accordance with The Regulatory Reform Fire Safety Order 2005 (RRO) and certified Fire Warden and Fire Awareness Training.

Security Clearance

All Marlowe Fire & Security employees are screened to BS7858 standard, this includes an Enhanced Disclosure & Barring Check for all staff. The security screening process is managed and administered by a dedicated operative within our Human Resources Department.

Enhanced DBS – All Engineers have this
MOD Clearance – Engineers dependant on their area will complete this in order to attend MOD sites
Home Office SC/CTC Clearance – Various Engineers hold this clearance in order to attend MOJ sites
NPPV Clearance – Small number of Engineers hold this within the Midlands area to attend College of Policing Sites

Asset Capture
Electronic Dockets
KPI Reporting
GPS Tracking
Connected Maintenance
Fire Risk Assessment
Security Audit
BAFE Certified
NSI Gold Approved