EVCS (Emergency Voice Communication Systems) or Disabled Refuge Systems are designed to operate reliably in a fire alarm event allowing emergency services to be in constant contact with people in refuge areas who seek assistance.

According to BS5839 part 9, there are two types of Emergency Voice Communication System ; disabled refuge and fire telephone. They may be separate, or they may be combined into one system.

Disabled Refuge Systems

Disabled Refuge Systems Type A typically connects hands free intercom outstations to a central control room and is used to inform management that someone needs immediate assistance to exit the building.

Fire Telephone Systems

Fire Telephone Systems Type B is used by management (and marshals at a sports ground) and the fire service before, during and after a fire to communicate with fire marshals and fire fighters.

Regulations affecting EVCS

The Equality Act 2010 (formerly The Disability Discrimination Act) made it the responsibility of all companies, nationwide, to ensure that access to buildings and services is available to everyone.

The installation of an Emergency Voice Communication System is governed by BS5839 Part 9: Code of practice for the design, installation, commissioning and maintenance of Emergency Voice Communication Systems.

From our extensive experience working within multi story commercial and residential properties, we are experts in the design, installation, commissioning and maintenance of complex, integrated EVCS systems.

Emergency Voice Communication System
Disabled Refuge System
Disabled Refuge Alarm
Refuge Alarm
EVCS installation
EVCS maintenance
EVCS servicing