We are excited to share that Stacey Byrne, our Call Receipt Team Leader, has been named Employee of the Month!
Over the past year, Stacey’s leadership, dedication, and positivity have had a huge impact. She’s built a strong, supportive team culture that’s delivering impressive results:
• Higher staff satisfaction
• Lower turnover
• Strong SLA and KPI performance
• A 100% call answer rate last month—no small feat with hundreds of daily calls
Her smart initiatives, like the team ‘league table’ and incentive programs, continue to drive energy and motivation.💪
Huge thanks to Stacey for setting such a high standard—this recognition is well earned. Please join us in the comments to congratulate Stacey. 🎉🏆